User Agreement - Di AI Digital Clone
IMPORTANT: PLEASE READ CAREFULLY
This User Agreement ("Agreement") is a legal contract between you and Diann Wingert Coaching, LLC ("we," "us," "our," "Company") governing your use of Di AI, our AI-powered digital clone service.
By accessing or using Di AI, you agree to be bound by this Agreement and, if you purchase a subscription, to the billing and renewal terms; if you do not agree to these terms, do not use Di AI.
This Agreement should be read together with our Privacy Policy and Disclaimer, all available at www.diannwingertcoaching.com; to the extent any website terms conflict with this Agreement, this Agreement controls for Di AI subscription services.
1. WHAT IS DI AI?
1.1 The Services
Di AI is an artificial intelligence digital clone built on the Coach Vox platform (https://coachvox.ai) and trained on Diann Wingert's proprietary coaching frameworks, podcast content, and business strategy methodologies. Di AI provides conversational guidance on business strategy, ADHD-related business challenges, and entrepreneurship.
1.2 What Di AI Is NOT
Di AI is not:
● A replacement for human coaching or professional services
● A mental health treatment or therapy service
● Legal, financial, medical, or other professional advice
● A substitute for working directly with qualified professionals
● Able to provide emergency assistance or crisis intervention
1.3 Current Status
Di AI is currently being offered without charge during the beta phase. Once the beta phase has concluded, access may require a paid subscription except where expressly stated for legacy users, and we may modify available plans with advance notice.
2. ELIGIBILITY & ACCOUNT CREATION
2.1 Age Requirement
You must be at least 18 years old to use Di AI. By using Di AI, you represent that you are 18 or older.
2.2 Account Information
To access Di AI, you must provide:
● Your name
● A valid email address
If you choose to save your conversation history, you may create a password-protected account. You are responsible for maintaining the confidentiality of your account credentials.
2.3 Accurate Information
You agree to provide accurate, current information and to update it as necessary to keep it accurate.
3. SUBSCRIPTION & PAYMENT TERMS
1 Subscription Plans and Pricing
Di AI is offered on a “freemium” basis with a free tier available during the beta phase and paid subscription tiers (e.g., monthly or annual) that unlock additional features or usage limits, with current plan descriptions and prices displayed at point of purchase and on our website.
2 Pricing Changes, Promotions, and Free Tier
We may modify free tier availability, usage limits, or features, and adjust paid plan prices as promotional, introductory, or legacy pricing may be offered at our discretion and may be time‑limited. limited.
Access to paid features of Di AI requires a subscription, and pricing will be as published at checkout and on our website; any discounts for prior coaching clients or new users will be disclosed at purchase and may require eligibility verification.
● Subscription Cost (Paid Tiers): as stated at checkout for the plan you select; the free tier has no charge but may be subject to usage limits or feature restrictions.
● Billing Cycle (Paid Tiers): monthly, annual, or other plan‑specific cycles as stated at checkout; no billing cycle applies to the free tier.
● Payment Method (Paid Tiers): credit/debit card or other methods made available by our payment processor (currently Stripe).
● Auto‑Renewal (Paid Tiers): subscriptions renew automatically for successive terms unless you cancel in accordance with this Agreement and you authorize us to charge your payment method for each renewal at the then‑current rate, The free tier does not auto‑renew or incur charges. rate.
We will provide at least 30 calendar days’ advance notice of any price increases or material changes to subscription terms; users who created accounts during the beta phase may receive a one-time transition offer (such as a discounted rate or trial) for a limited period disclosed in the notice.
3.3 Payment Processing
All payments are processed by our third-party payment processor; we do not store full payment card numbers, and payment processing is subject to the processor’s terms and privacy policy; by purchasing, you agree to pay all amounts due and authorize the processor to automatically charge your payment method for initial and renewal terms until you cancel.
3.4 Billing & Renewal
Paid subscriptions are active upon successful charge and continue until cancelled in accordance with this Agreement:
● Subscriptions automatically renew at the end of each billing period unless you cancel before renewal, and, to the extent required by law, we will provide clear renewal terms and a simple online cancellation method.
● You will be charged the then-current subscription rate, plus applicable taxes and fees, for each renewal term unless a promotional rate applies as disclosed at purchase or in a renewal notice.
● We will notify you of any price increases at least 30 calendar days in advance of the renewal to which the change applies, and the increase will take effect at the start of the next renewal term unless you cancel before renewal.
● Price changes will not affect your current prepaid billing period.
3.5 Taxes
You are responsible for all applicable taxes, duties, and similar charges on your purchases and renewals, excluding taxes based on our net income; we may collect and remit taxes as required by law.
4. USE OF DI AI
4.1 Acceptable Use
You may use Di AI for:
● Personal business strategy guidance
● Exploring concepts and frameworks from Diann Wingert's methodology
● Getting quick answers to business questions
● Reviewing strategies and approaches
4.2 Prohibited Uses
You may NOT use Di AI to, and you agree not to permit any third party to:
● Train competing AI models or services
● Engage in any illegal activity
● Harass, abuse, or harm others
● Violate intellectual property rights
● Share or distribute Di AI's responses as your own original work without proper attribution or required disclosures where applicable law or platform policies require disclosure of AI involvement
● Create automated tools to access Di AI (bots, scrapers) except through an expressly authorized API subject to separate terms
● Attempt to reverse engineer, decompile, or derive source code, models, or training data, or access or extract embeddings or system prompts
● Overload or interfere with the service
● Use Di AI to generate large volumes of content for commercial purposes without our prior written permission or a commercial license
● Share your account credentials with others
● Violate any applicable laws or regulations
4.3 Content You Share
When you use Di AI, you're sharing information through your prompts and questions. Please remember:
● Do not share highly sensitive personal information (Social Security numbers, financial account details, medical records)
● Do not share proprietary business information you wouldn't want others to potentially see
● Do not share information about third parties without their consent
● Do not expect absolute confidentiality—see Section 6 for privacy details—and do not include personal health information, financial account numbers, or other sensitive data in prompts.
You represent that any information you provide to Di AI:
● Does not violate any third party's rights
● Does not violate any applicable laws
● Is truthful and accurate to the best of your knowledge
5. AI-GENERATED CONTENT & INTELLECTUAL PROPERTY
5.1 Ownership of Di AI
Di AI, including all underlying technology, training data, and proprietary frameworks, is owned by Diann Wingert Coaching, LLC. The Boss Up Breakthrough program, Strategic Advantage Framework, and all other methodologies used to train Di AI are proprietary and protected.
5.2 Your Use of AI Responses
For personal use:
● You may use Di AI's responses to inform your own business decisions
● You may implement strategies suggested by Di AI in your business
For public sharing:
● You may quote brief excerpts (under 100 words) from Di AI responses on social media or in your own content, provided you include clear attribution such as "Insight from Di AI by Diann Wingert Coaching" and you do not suggest endorsement or guarantee by us.
● You may NOT publish complete conversations or substantial portions of conversations
● You may NOT remove attribution when sharing publicly
● You may NOT create derivative AI products using Di AI's responses
Commercial Use Restrictions:
● You may NOT republish Di AI content in books, courses, or paid products without written permission
● You may NOT sell or license access to Di AI responses
● You may NOT use Di AI to generate content for client deliverables without substantial original work
5.3 Our Rights
We reserve the right to use de-identified and aggregated data from Di AI interactions to develop, train, and improve the service and related models; we will not publicly disclose your specific conversations or attribute them to you without your explicit permission, except as required by law or to protect rights, safety, or security.
6. PRIVACY & DATA HANDLING
6.1 What Information We Collect
When you use Di AI, we collect:
● Your name and email address (for account access)
● Password credentials (if you create an account for conversation history)
● The content of your conversations with Di AI
● Metadata about your interactions (timestamps, session length)
● Technical information (IP address, browser type, device information)
6.2 How We Use Your Information
We use your information to:
● Provide and improve Di AI services
● Respond to your questions and support requests
● Send service-related communications
● Maintain security and prevent abuse
● Comply with legal obligations
We do NOT:
● Sell your personal information to third parties
● Use your conversations for marketing without your consent
● Share your specific conversations publicly
● Review individual conversations for analytics purposes (except for quality assurance when necessary)
6.3 Data Sharing: Important Information
Coach Vox Relationship:
Di AI is built on the Coach Vox platform. This means:
● Account data (name, email, password): Diann Wingert Coaching LLC is the data controller; Coach Vox acts as our processor
● Conversation data: Diann Wingert Coaching, LLC is the primary business responsible for user relationships and directs processing by Coach Vox as a service provider; Coach Vox may process conversation data to provide and secure the platform in accordance with its terms.
● Safety logs (IP addresses, abuse flags): Coach Vox controls independently for platform security
Your conversations with Di AI may be accessed by:
● Diann Wingert and authorized staff at Diann Wingert Coaching LLC
● Coach Vox technical team (when necessary for service delivery or platform security)
Both parties treat your data as confidential and implement appropriate security measures.
6.4 Data Retention & Deletion
● We retain conversation data for up to 12 months after your last interaction with Di AI, unless a longer period is required by law or necessary to establish, exercise, or defend legal claims.
● You may request deletion of your data at any time by emailing support@diannwingertcoaching.com
● We will delete your data within 30 calendar days of receiving your request, subject to verification of your identity and except where retention is required by law or for legitimate business purposes such as fraud prevention or billing disputes.
● Deleted data may remain in backup systems for up to 90 calendar days before permanent deletion
● Coach Vox may maintain minimal security logs for up to 90 calendar days for platform security
6.5 International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence, including the United Kingdom, where Coach Vox is based; where required, we implement appropriate safeguards (such as standard contractual clauses) to protect your data in accordance with applicable laws.
6.6 Complete Privacy Information
For complete details on how we handle your personal information, please review our Privacy Policy at www.diannwingertcoaching.com/privacy-policy, which is incorporated by reference into this Agreement.
7. AI LIMITATIONS & DISCLAIMERS
7.1 AI Technology Limitations
IMPORTANT: You must understand and accept the following about AI technology:
AI "Hallucinations":
Di AI is powered by large language model technology, which can occasionally produce "hallucinations" - responses that sound confident and authoritative but are factually incorrect, misleading, or completely fabricated. This is a known limitation of all AI systems.
Examples of potential issues:
● Stating facts that are untrue
● Providing contradictory advice in different conversations
● Misunderstanding context or nuance
● Generating plausible-sounding but inaccurate information
● Failing to recognize when it lacks necessary information
What this means for you:
● Always verify important information independently
● Don't make significant business decisions based solely on Di AI's outputs, and do not treat any output as factual without independent verification.
● Use critical thinking and professional judgment
● Consult with qualified professionals for important matters
7.2 No Professional Advice
Di AI does NOT provide:
● Legal advice - consult an attorney
● Financial or investment advice - consult a financial advisor
● Medical or mental health advice - consult a healthcare provider
● Tax advice - consult a tax professional
● Any other professional services requiring licensure
What Di AI provides:
● General business strategy ideas
● Frameworks and concepts from Diann Wingert's methodology
● Suggestions to consider and evaluate
● Starting points for your own thinking
7.3 Coaching vs. Therapy Distinction
Diann Wingert is a former licensed clinical social worker (LCSW) but is no longer practicing as a therapist. Di AI, like Diann's current coaching practice, focuses on business strategy and entrepreneurship, NOT mental health treatment.
Di AI is NOT appropriate for:
● Mental health crises or emergencies
● Diagnosing or treating mental health conditions
● Processing trauma or psychological issues
● Replacing therapy or counseling
If you need mental health support:
● Contact a licensed mental health professional
● Call 988 (Suicide & Crisis Lifeline) for emergencies in the US
● Go to your nearest emergency room if in crisis
7.4 No Results Guarantee
We make NO guarantees about results from using Di AI, and you acknowledge that outputs may be inaccurate, incomplete, or outdated, including with respect to:
● Business growth or revenue
● Client acquisition or retention
● Productivity improvements
● Problem resolution
● Any specific outcomes
Your results depend entirely on your own efforts, skills, market conditions, and countless other factors beyond our control.
7.5 Service Availability
We strive to keep Di AI available 24/7, but we do not guarantee uninterrupted access. Di AI may be unavailable due to:
● Maintenance and updates
● Technical issues
● Coach Vox platform problems
● High traffic volumes
● Internet or telecommunications failures
● Other circumstances beyond our control
We are not liable for any consequences of service interruptions, planned or unplanned, except to credit or refund, at our discretion, prepaid fees for the affected period where required by law.
8. CANCELLATION, REFUNDS & TERMINATION
8.1 During Free Beta Phase
Since Di AI is currently free, you may stop using it at any time with no obligation. Your conversation data will be retained according to our retention policy (Section 6.4) unless you request deletion.
8.2 When Paid Subscriptions Begin
When paid subscriptions begin, the following terms apply.
Your Right to Cancel:
● You may cancel your subscription at any time through your account settings or by contacting support.
● Cancellation takes effect at the end of your current billing period; you will not be charged for subsequent renewal terms if you cancel before renewal.
● You will retain access until the end of the paid period
● No refunds for partial months/periods, except where required by law or expressly stated in a promotion or transition offer.
How to Cancel:
● You can cancel at any time by (a) using the self-serve cancellation link in your account settings, or (b) emailing support@diannwingertcoaching.com with the subject line “Cancel Di AI,” from the email associated with your account.
● Cancellation must be completed at least 24 hours before renewal to avoid being charged for the next term.
Refund Policy:
● Refunds are available within 7 calendar days of initial purchase for first-time subscribers if you have not materially used the service (as evidenced by session logs), except for purchases made via third-party stores which are subject to their policies.
● No refunds for renewals once the renewal term has begun, except where required by law.
● No refunds for partial periods
● Refunds, if approved, will be processed to the original payment method within 10 business days.
8.3 Our Right to Terminate
We reserve the right to suspend or terminate your access to Di AI immediately if you:
● Violate this Agreement
● Engage in prohibited uses (Section 4.2)
● Abuse or overload the service
● Engage in fraudulent activity
● Violate applicable laws
If we terminate your access:
● Free users: No refund applicable
● Paid subscribers: We may, in our discretion, issue a pro-rated credit or refund for the remaining prepaid period if we terminate without cause; no credit or refund is due if termination is for your breach or misuse.
8.4 Effect of Termination
Upon termination or cancellation:
● Your access to Di AI ends immediately (or at the end of the then-current prepaid billing period, as applicable) and you must cease all use of the service and any non-permitted outputs.
● Your conversation data will be deleted according to our retention schedule
● Sections of this Agreement that by their nature should survive will continue (IP rights, disclaimers, limitations of liability, etc.)
9. CHANGES TO SERVICE & AGREEMENT
9.1 Service Changes
We may, in our sole discretion:
● Modify features or functionality of Di AI
● Update Di AI's training data and responses
● Change pricing (with advance notice)
● Add or remove features
● Discontinue Di AI entirely (with reasonable notice), in which case we may provide a pro-rated credit or refund of prepaid fees for unused periods as your sole remedy.
We'll notify you of material changes via, at our option:
● Email to your registered address
● Notice within Di AI interface
● Update on our website
9.2 Agreement Changes
We may update this Agreement from time to time. Changes will be effective as follows:
● Immediately upon posting for non-material changes
● 30 calendar days after notice for material changes; for subscriptions subject to automatic renewal, we will provide notice in a manner reasonably designed to reach you (e.g., email or in-product notice).
Your continued use after changes take effect means you accept the updated Agreement.
If you don't agree with changes:
● Stop using Di AI
● Cancel your subscription (when applicable)
● Request deletion of your data
10. LIMITATION OF LIABILITY & DISCLAIMERS
10.1 "AS-IS" Service
DI AI IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
We disclaim all warranties, including:
● Warranties of merchantability
● Fitness for a particular purpose
● Non-infringement
● Accuracy, reliability, or timeliness of outputs
● Uninterrupted or error-free operation
● Freedom from harmful components
10.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW (INCLUDING UNDER OREGON LAW):
Diann Wingert Coaching, LLC, its officers, directors, employees, agents, and affiliates SHALL NOT BE LIABLE FOR:
● Any indirect, incidental, special, consequential, or punitive damages, including:
○ Lost profits or revenue
○ Loss of data or business information
○ Business interruption
○ Loss of goodwill
○ Any other commercial damages or losses
● Any damages arising from:
○ Your use of or inability to use Di AI
○ Reliance on AI-generated responses
○ AI errors, hallucinations, or inaccuracies
○ Service interruptions or outages
○ Data breaches or security issues
○ Actions of Coach Vox or other third parties
○ Your violation of this Agreement
This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise), even if we have been advised of the possibility of such damages.
10.3 Maximum Liability
To the extent we are found liable for any damages despite the above limitations, our total aggregate liability for all claims arising out of or relating to this Agreement shall not exceed:
● For free users: $100 USD
● For paid subscribers (when applicable): the amounts you paid us for the service giving rise to the claim in the 12 months preceding the event giving rise to the claim
10.4 Jurisdictional Variations
Some jurisdictions do not allow exclusion of certain warranties or limitation of liability for certain damages; accordingly, some of the above limitations may not apply to you, and in such cases our liability will be limited to the maximum extent permitted by applicable law.
10.5 Your Responsibility
YOU ARE SOLELY RESPONSIBLE FOR:
● Your use of Di AI
● Decisions you make based on Di AI's responses
● Verifying information before acting on it
● Consulting qualified professionals when appropriate
● Your business results and outcomes
● Compliance with applicable laws
11. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Diann Wingert Coaching, LLC and its officers, directors, employees, agents, and affiliates (and, to the extent applicable, our service providers) from and against any third-party claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
● Your use of Di AI
● Your violation of this Agreement
● Your violation of any applicable laws or regulations
● Your violation of any third party's rights
● Content you provide to Di AI
● Your business decisions or actions based on Di AI responses
This indemnification obligation survives termination of this Agreement.
12. GOVERNING LAW & DISPUTE RESOLUTION
12.1 Governing Law
This Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or relating to it shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law rules.
12.2 Jurisdiction & Venue
Subject to Section 12.4 (Arbitration), any legal action or proceeding arising under this Agreement shall be brought exclusively in the state or federal courts located in Multnomah County, Oregon; you consent to personal jurisdiction in such courts and waive any objection to venue.
12.3 Virtual Business Notice
Diann Wingert Coaching, LLC operates as a virtual business serving clients globally. Our services are provided remotely via internet-based platforms. Oregon jurisdiction applies regardless of your physical location when accessing Di AI.
12.4 Arbitration
All disputes, claims, or controversies arising out of or relating to this Agreement or the use of Di AI will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules if you are an individual consumer, or its Commercial Arbitration Rules if you are a business, before a single arbitrator seated in Multnomah County, Oregon; judgment on the award may be entered in any court of competent jurisdiction.
Notwithstanding the foregoing, either party may seek temporary or preliminary injunctive relief in court to protect intellectual property or confidential information; the parties waive the right to a jury trial; any arbitration shall be conducted on an individual basis and not as a class or representative action; the Federal Arbitration Act governs the interpretation and enforcement of this Section.
12.5 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action, and the arbitrator may not consolidate claims of more than one person or preside over any form of a representative or class proceeding.
13. MISCELLANEOUS
13.1 Entire Agreement
This Agreement, together with our Privacy Policy, Disclaimer, and Terms & Conditions, constitutes the entire agreement between you and Diann Wingert Coaching, LLC regarding Di AI and supersedes all prior agreements and understandings.
13.2 Severability
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
13.3 No Waiver
Our failure to enforce any provision of this Agreement shall not constitute a waiver of that provision or any other provision.
13.4 Assignment
You may not assign or transfer this Agreement or your rights under it without our prior written consent; we may assign or transfer this Agreement, in whole or in part, to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of assets without your consent.
13.5 Relationship
Nothing in this Agreement creates a partnership, employment, agency, or joint venture relationship between you and us.
13.6 Third-Party Beneficiaries
Except as expressly stated in this Agreement, there are no third‑party beneficiaries; our service providers (including Coach Vox Ltd.) may rely on applicable protections in this Agreement only to the extent necessary to provide the services.
13.7 Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or internet outages.
13.8 Electronic Communications
You consent to receive electronic communications from us regarding Di AI, including disclosures related to automatic renewal, price changes, and legally required notices, and you agree that we may communicate by email to your registered address and by in‑product notices; you must keep your contact information current, and electronic communications satisfy any legal requirement that such communications be in writing.
14. CONTACT INFORMATION
If you have questions about this Agreement or Di AI:
Diann Wingert Coaching, LLC
Email: support@diannwingertcoaching.com
Website: www.diannwingertcoaching.com
For privacy-related inquiries, you may also contact:
Coach Vox Ltd.
Email: hello@coachvox.com
Website: https://coachvox.ai/privacy/
15. ACKNOWLEDGMENT
BY CLICKING "I AGREE," CREATING AN ACCOUNT, OR USING DI AI (INCLUDING BY ENROLLING IN A SUBSCRIPTION), YOU ACKNOWLEDGE THAT:
✓ You have read and understood this entire Agreement
✓ You agree to be bound by all terms and conditions
✓ You understand that Di AI is artificial intelligence with inherent limitations
✓ You understand that Di AI is not professional advice
✓ You will use Di AI responsibly and at your own risk
✓ You have reviewed our Privacy Policy and Disclaimer
✓ You are at least 18 years old
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE DI AI.
Diann Wingert Coaching, LLC
Effective Date: January 27, 2026
Version 1.0